Coconut Villa Gift Shop
157 Chamorro Village; Agana, Guam USA 96910
Business License R-405895, US EIN 66-0575449
 Guam, Micronesia and Pacific Islands Shopping
From the Islands, Just for You!



Frequently Asked Questions

How/When Can I phone in my order TOLL FREE?

How do I order on your Secure Order Server?

Are your products IN STOCK?

What is your Privacy Policy?

Can I place my order by EMAIL?

How long will it take for my order to arrive?

What is the cost for Postage from Guam to US?

What is your charge for packing and handling?

Which Credit Cards do you accept?

Can I pay for my order by CHECK?

Can I pay for my order by Electronic CHECK?

How do you ship orders?

How can I place my order by FAX?

How can I place my order by postal?


Toll Free Order Line 1-866-623-0294 or 95

You can place your order via;
our "Shopping Cart" (SECURE ORDER SERVER),

by EMAIL, by Fax, or by Postal.
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Please note: The products you see on these pages are IN STOCK and ready for immediate shipment,
unless "Sold Out" is shown instead of a price!

Most prices shown are in store prices, and do not include Postage, Handling/Packing. These costs will be added to your invoice after your order is packed and processed. Please see order information at the bottom of this page.
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WE'LL CONFIRM YOUR ORDER BY RETURN EMAIL IN 12-24 HOURS.


We accept PayPay Electronic Funds Transfer,
VISA, Master Card, and AMEX cards.

As required by our merchant account provider, we use verification services to screen and pre-process incoming Credit Card Orders. Please click HERE for details.

Please NOTE: CREDIT CARD PURCHASES WILL NOT BE SHIPPED if the address
of the card holder  (as provided to us by the approval agency) is not the same as the address
of the destination of the shipment.
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Privacy Policy

In order to process credit card transactions, we are required collect, verify and retain certain personal information from you. This includes such information as your delivery address, billing address, email and phone contact data. This information is collected, to meet the requirements of our credit card agency, and in the event there are any future questions regarding the transaction(s). WE DO NOT SELL, SHARE, OR OTHERWISE PASS ONTO ANY THIRD PARTY ANY OF THE INFORMATION.


SHIPPING

Postage rates FROM Guam,  TO; US POST OFFICES
(USA, ALASKA, APO/TERRITORIES, HAWAII, ECT) are
STANDARD US Post Office Domestic Rates.

Click HEREto view US Post Office Priority Mail Rate Chart.

 WE ship by US Post Office, Federal Express, DHL,
and Most Express Delivery Companies.
 Unless you specify a delivery service, orders will be shipped by
US Post Office Priority Mail.
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Normal* Delivery* Times*
by US Post Office Priority Mail from Guam to;
Hawaii; 4-6 days
US West Coast; 6-9 days
US Central/Mid-West; 8-10 days
US East Coast; 9-11 days
Pacific/Asia USA **APO/FPO; 7-14 days
Europe/Africa USA **APO/FPO; 10-20 days

*For delivery to smaller towns in these areas, add 3-5 days.
*Seasonal/Holiday mailings, add 9-15 days .
** US MILITARY BASES WITH US APO/FPO ZIP CODES.
For other NON-USA/International destinations, please send us email.

* The above delivery times are "estimates" based on past
experience with the US Post Office.

As we are NOT the US Post Office, and we CAN NOT control
the US POst Office OR world events,
we can NOT, and DO NOT GUARANTEE DELIVERY TIMES.
 

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Shipping weights shown on our pages are approximate.
Total shipping weight varies depending upon the product assortment in your order, and how much packing is needed to help assure safe arrival of the more fragile items.

For smaller orders, we estimate packing/handling and postage/freight and charge your credit card once for merchandise and delivery fees.

For large orders, we will bill your credit card first for the merchandise, and again after the shipment is delivered to the carrier or Post Office for actual costs.
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A PACKING AND HANDLING fee will be added to your order.
The fee depends on the value of your order.
Click HERE to view chart.
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Credit cards, Money Orders, and Electronic Payments are accepted.

Last year, we had more than a dozen checks returned to us . We wrote, emailed, and called each customer, but NOT ONE of the customers with a bad check ever paid us for the bad checks or the return fees!

SORRY, we can not accept personal or business checks.

If you'd like to pay for your order with a Postal or Bank Money Order, please indicate same in  the "feedback" section. Well calculate delivery charges, and email you the total amount for your order.


Please click HERE for Electronic Payment information.
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TO ORDER  BY OUR SECURE ORDER SERVER "Shopping Cart";
To order 1 of an item;
* click on "Add To Shopping Cart" button by each item.
* click on "Continue Shopping", or "Back"  to return to shopping.
* click on "Add To Shopping Cart" button to add that item.
* click on "Payment Desk" to complete your payment information.

To order more than 1 of an item;
* click on "1" above the "Add To Shopping Cart" button,
* change the number to the quantity you'd like to order.
* click on "Add To Shopping Cart" button.

-OR-

* "View Contents of Cart" screen, click on the QTY column.
* type in the number you'd like to order.
* click on "Change Selection" to update the quantity.

To return to the page where you were before clicking on "Add To Shopping Cart" click on "Continue Shopping", or "Back" on your browser.

To "Request a specific COLOR, TYPE, SCENT, SIZE, ECT" of the product(s) you have ordered, please type this in on the "FEEDBACK" section on the final order page.


VERY IMPORTANT: Please fill in ALL of the information/blanks on the
final page of the "Payment Desk" section.

This will allow us to process your order quickly!
Leaving some of the sections blank may delay your order while we
contact you for an update.
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TO ORDER  BY EMAIL; Please give us the following;
NOTE: Ordering by email is generally NOT recommended unless you have no other choice. Your email might be read by others along the way, and they could possibly read your payment information while it is on the way to us by email.

Orders placed direct from our www site via our "Secure Order Server" are the best choice as these orders are sent encrypted. It is very difficult for others to read the order information from you via our "Secure Order Server".

Stock#, Quantity, Description of items, Price

Your Full Name (As it appears on your Credit Card)

Complete Postal ADDRESS, and Daytime and Evening Phone Numbers.

Your Credit Card TYPE (Visa/MC, ect), Your Card Number and Expire Date

Please NOTE: CREDIT CARD PURCHASES WILL NOT BE SHIPPED if the address
of the card holder  (as provided to us by the approval agency) is not the same as the address
of the destination of the shipment.
Click HERE to send us EMAIL
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Call Toll Free To Order With Your Credit Card 1-866-623-0295.

Our Coconut Villa Gift Shop is open EVERY DAY;
7:00pm to 2:00am US Eastern Time
6:00pm to 1:00am US Central Time
5:00pm to 12:00pm US Mountain Time
4:00pm to 11:00pm to US Pacific Time


You can FAX us your order.

From USA, TOLL FREE FAX
1-866-623-0294.
For International Orders FAX 1-671-472-8580.
CLICK HERE to print ORDER FORM
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To order by Postal CLICK HERE to view/print ORDER FORM
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 We do our best to update the PRICES, but sometimes others copy our pages and post them in other locations without our knowledge, if you have any questions, please drop us a line and we'll do our best to answer your needs.
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Click HERE to SEND US EMAIL


Click HERE for Coconut Villa Gift Shop home page

To print an order form, click HERE


  Frequently Asked Questions | Contact Us | Legal Info | Shipping Costs | Packing Fee
Privacy Policy | Credit Card Verification | Personal Checks | Electronic Checks
Postage Rates | Credit Cards | Meet The Staff | Print Order Form | Fax Your Order | Policies
Links | POSTAL Orders | Contact Us | Secure Orders | Help

Coconut Villa Gift Shop - http://www.coconutvilla.com

THANK YOU for visiting our Coconut Villa Gift Shop!
 © Copyright 1998 - 2008 Coconut Villa Gift Shop
157 Chamorro Village; Agana, Guam 96910

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